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Technical Support


If you need assistance with your Laser or IPL system, please use this form to send a support ticket.  You may also refer to the video instruction guides separated by chapters and downloadable PDF instructions at the bottom of this page.


Email: admin@centre-biotechnique-avance.com

Support Ticket Form
Please fill out this form to send us a message.

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Copyright 2002-2014 Biotechnique Avance, All Rights Reserved

[Contact Us] : Biotechnique Avance, Newton Stewart, DG8 8JD United Kingdom
Germany: 0800-184-4995 UK: 0-808-189-0490
  Email:
admin@centre-biotechnique-avance.com


Manuals for 2012 DM Laser Systems

DM2050 Adobe PDFDownload
DM4050 Adobe PDFDownload
DM6050 Adobe PDFDownload
DM9050 Adobe PDFDownload

Manuals for 2010 DM Laser Systems

DM2000 Adobe PDFDownload
DM4000 Adobe PDFDownload
DM5000 Adobe PDFDownload
DM6000 Adobe PDFDownload

Manuals for 2009 DM Laser Systems

DM2000 Adobe PDFDownload
DM4000 Adobe PDFDownload
DM5000 Adobe PDFDownload

Manuals for SDL Laser Systems

SDL15 Adobe PDFDownload
SDL30 Adobe PDFDownload
SDL50 Adobe PDFDownload
SDL80 Adobe PDFDownload
SDL100 Adobe PDFDownload

Manuals for SPL Intense Pulsed Light Systems

IPL300 Adobe PDFDownload
IPL600 Adobe PDFDownload
IPL800 Adobe PDFDownload
SPL300 Adobe PDFDownload
SPL600 Adobe PDFDownload
SPL800 Adobe PDFDownload
SPL800-EC/N Adobe PDFDownload

Manuals for SDPL Hybrid Systems

SDPL Standard
Main unit Adobe PDFDownload
DM Module Adobe PDFDownload
Pulsed Light Module Adobe PDFDownload
SDPL Deluxe
Main unit Adobe PDFDownload
Pulsed Light Module Adobe PDFDownload
   
   
   

Manuals for Other Systems (including discontinued models)

IPL280 Adobe PDFDownload
IPL320 Adobe PDFDownload
IPL360 Adobe PDFDownload
IPL800D Adobe PDFDownload
LD15K Adobe PDFDownload
LD30K Adobe PDFDownload
LD50K Adobe PDFDownload
LD80K Adobe PDFDownload
SDL15C Adobe PDFDownload
SDL30C Adobe PDFDownload
SDL60C Adobe PDFDownload
SDL90C Adobe PDFDownload

 

Pulsed Light Instruction Videos SPL Units

SPL Chapter 1, Introduction

SPL Chapter 2, Equipment Orientation

SPL Chapter 3, Treatment Procedure

SPL Chapter 4, Post Treatment

SPL Chapter 5, Equipment Maintenance

Trouble Shooting

SPL Instructions Complete

Laser Instruction Videos SDL Units

Laser Epilation Chapter 1, Introduction

Laser Epilation Chapter 2, Equipment Orientation

Laser Epilation Chapter 3, Treatment

Laser Epilation Chapter 4, Post Treatment

Laser Epilation Chapter 5, Equipment Maintenance

Laser Epilation Chapter 6, FAQ's

Laser Epilation Instructions Complete

 

Other Instruction Videos (LD and IPL Equipment)

Introduction

Chapter 1: Clinical Studies

Chapter 2: Equipment Orientation

Laser Epilation Chapter 4 Post Treatment

Laser Epilation Chapter 3 Client Preparation

Laser Epilation Chapter 5 Troulbeshooting

IPL hair removal instructions and demonstration

 

2009 Model DM Units PDF Download

DM 2000

DM4000

 

2010-2011 Model DM Units PDF Download

DM2000

DM4000

DM5000

DM6000

 

2010-2011SDL Units PDF Download

SDL15

SDL30

SDL50

SDL80

SDL100

 

2010-2011 SPL Units PDF Download

SPL300

SPL600

SPL800

SPL800-EC

 

2010-2011 SDPL HYBRID Units PDF Download

SD-PL STANDARD

SD-PL DELUXE

SD-PL DELUXE Pulsed Light Add-on Accessory

SD-PL STANDARD DM Module Add-on Accessory

SD-PL STANDARD Pulsed Light Add-on Accessory

 

2010-2011 SDL-C Series Units PDF Download

SDL15-C

SDL30-C

SDL60-C

SDL90-C

 

2010-2011 IPL Units PDF Download

IPL300

IPL600

IPL800

 

Additional or Discontinued Units PDF Download

LD15K Instructions

LD30K Instructions

LD50K Instructions

LD80K Instructions

IPL280 Instructions

IPL360 Instructions

IPL800D Instructions

IPL320 Instructions